1700 Items found
Published: Tuesday 24 June 2008
Published

The objectives for the audit of the third tranche sale of Telstra shares were to:

  • assess the extent to which the Government's sale objectives were achieved, including maximising overall value for money;
  • assess the effectiveness of the management of the sale; and
  • identify principles of sound administrative practice to facilitate potential improvements in any future asset sales.
Entity
Department of Finance and Deregulation
Published: Tuesday 24 June 2008
Published

The purpose of this campaign is to inform people of the Child Care Tax Rebate.

Published: Thursday 19 June 2008
Published

The objective of this follow-up audit was to examine Centrelink's progress in implementing the recommendations of the 2004–05 audit and the subsequent JCPAA inquiry.

Entity
Centrelink; Department of Employment, and Workplace Relations; Department of Families, Housing and Community Services and Indigenous Affairs
Published: Wednesday 18 June 2008
Published

The objective of this audit was to assess the effectiveness of personnel security arrangements at selected Australian Government organisations, including whether they satisfied the requirements of the PSM.
To address this objective, the audit examined the extent to which the selected organisations implemented the 14 recommendations from the three previous reports.

Entity
NO-DEPTS-LISTED
Published: Wednesday 11 June 2008
Published

The objective of this audit was to assess the Tax Office's implementation of the nine recommendations of Audit Report No.19 2004–05 Taxpayers' Charter, having regard to any changed circumstances affecting the implementation of the recommendations. This involved an examination of the Tax Office's:

  • systems and processes used to develop, maintain and update the Charter;
  • strategic commitment to implementing the principles of the Charter;
  • integration of Charter principles with its business processes;
  • systems for resolving disputes according to Charter principles; and
  • monitoring and reporting of its performance against commitments in the Charter.
Entity
Australian Taxation Office
Published: Thursday 5 June 2008
Published

The objective of this follow-up audit is to examine DEEWR's implementation of the six recommendations made in the ANAO's 2003 report. This audit has had regard to the issues underlying the recommendations, and new administrative issues affecting their implementation.

Entity
Department of Education, Employment and Workplace Relations
Published: Wednesday 4 June 2008
Published

The objective of this audit was to assess the effectiveness of DEEWR's administration of Job Network service fees. The ANAO examined DEEWR's arrangements to:

  • specify the nature and level of services to be supplied by JNMs and to communicate this to the JNMS;
  • calculate and pay service fees in accordance with the Employment Services Contract (ESC) 2006–2009 it has with JNMs; and
  • obtain assurance that JNMs have delivered services in accordance with the contract.
Entity
Department of Education, Employment and Workplace Relations
Published: Tuesday 3 June 2008
Published

The objective of this audit was to assess whether agencies had effectively administered credit cards, including having complied with legislative and internal requirements.

Entity
NO-DEPTS-LISTED
Published: Thursday 29 May 2008
Published

The objective of the audit was to assess the Tax Office's strategies to address tax haven compliance risks. Particular emphasis was given to the Tax Office's:

  • management arrangements relating to the administration of tax haven compliance risks;
  • risk management framework for the identification and evaluation of compliance risks, specifically the activities of the Offshore Compliance Program (OCP); and
  • risk mitigation strategies.

The audit did not include an examination of cases related to the promoters of tax haven related schemes nor the criminal use of tax havens.

Entity
Australian Taxation Office
Published: Thursday 22 May 2008
Published

The objective of the audit was to assess DoHA's administration of building certification of residential aged care homes. The ANAO examined DoHA's arrangements to: plan for, and report on, the certification program; manage the delivery of certification services; and manage stakeholder relations.

The audit did not seek to validate assessments made under the program by DoHA's contracted assessor and, therefore, does not form an opinion on whether residential aged care homes should or should not have been certified.

Entity
Department of Health and Ageing
Published: Wednesday 21 May 2008
Published

The objective of the audit was to determine the effectiveness of DoHA's administration of the MoU between the Government and the pathology profession, including monitoring whether the MoU is achieving its objectives

Entity
Department of Health and Ageing
Published: Thursday 15 May 2008
Published

The objective of the audit was to assess the effectiveness of the NCA's management of its asset portfolio. This included examining its asset management systems and the management of selected contracts that the NCA has in place to maintain specific assets.

Entity
National Capital Authority
Published: Thursday 8 May 2008
Published

The objective of the audit was to assess the completeness and reliability of the estimates reported in Tax Expenditures Statement 2006 (TES 2006). That is, the audit examined the development and publication of the detailed statement of actual tax expenditures required by Division 2 of Part 5 of the CBH Act. The development and publication of aggregated information on projected tax expenditures included in the Budget Papers pursuant to Division 1 of Part 5 of the CBH Act was not examined.

Entity
Department of Treasury
Published: Tuesday 29 April 2008
Published

The objective of the audit was to assess whether APS agencies had sound approaches to recruitment, to assist in providing the workforce capability to deliver government programs effectively. Sound approaches to recruitment involve agencies:

  • establishing and implementing strategic approaches to recruitment to address current and future workforce priorities and goals;
  • managing and supporting recruitment activities through the provision of expert advice and support, legislative and procedural guidance material, and training for staff involved in recruitment activities;
  • conducting recruitment activities effectively and in compliance with legislative and administrative requirements; and
  • systematically monitoring and evaluating the effectiveness and efficiency of recruitment strategies, policies and activities.
Entity
NO-DEPTS-LISTED
Published: Thursday 24 April 2008
Published

The objective of the audit was to evaluate the Tax Office's corporate management of data matching, including analytics.

The ANAO examined the Tax Office's strategic goals and governance arrangements for data matching and analytics, its compliance with privacy requirements and whether the Tax Office is achieving intended results, which include revenue collection, optimised compliance and provision of improved services to taxpayers.

Tax Office executives have been increasingly drawing on the interrelationships and conceptual commonalities of Tax Office data matching and analytics activity. Accordingly, the audit included these relationships and conceptual commonalities within the scope of the audit. The audit was guided, therefore, by a broader definition of ‘data matching': meaning ‘finding relationships and patterns in large volumes of data'. This includes the more traditional idea of data matching as ‘bringing together data from different sources and comparing it'.

Entity
Australian Taxation Office
Published: Wednesday 23 April 2008
Published

The objective of the audit was to review the effectiveness of the department's administration of the PSPI. To achieve this, the ANAO considered the department's program planning and design, service delivery arrangements and monitoring, review and reporting activities. The decision which resulted in the replacement of ASSPA with PSPI was a policy decision of the Government and, thus, was beyond the scope of this audit.

Entity
Department of Education, Employment and Workplace Relations
Published: Tuesday 22 April 2008
Published

The objective of the audit was to review selected Defence public works projects submitted in the three year period ending mid 2007 to assess whether they had been submitted in accordance with the Committee's prevailing requirements for notification and review prior to entering into financial commitments for public works. The audit also examined the procedures applied by Defence to refer public works projects to the Committee, and identified administrative practices that may improve adherence with relevant legislative and administrative referral requirements.

Entity
Department of Defence
Published: Wednesday 16 April 2008
Published

The objective of the audit was to assess how well EMA is meeting its objective of providing national leadership in the development of measures to reduce risk to communities and manage the consequences of disasters.

Entity
Attorney-General's Department
Published: Thursday 28 February 2008
Published

The objective of the audit was to assess DAFF's implementation and administration of the three forest industry assistance programs under the TCFA. Particular emphasis was given to the:

  • implementation of the programs and ongoing governance arrangements;
  • promotion of the program and the development of program guidelines;
  • assessment of applications and approval of funding; and
  • management of funding agreements.
Entity
Department of Agriculture Fisheries and Forestry
Published: Wednesday 27 February 2008
Published

The objective of the audit was to examine the effectiveness of the Department of Health and Ageing's administration of the Round the Clock Medicare: Investing in After Hours General Practice Services program.

Entity
Department of Health and Ageing
Published: Tuesday 26 February 2008
Published

The audit objective was to determine whether DIAC's biometrics program had appropriate:

  • business review processes (including a business case);
  • authorisation;
  • business and IT governance arrangements; and
  • IT project management and systems development arrangements.
Entity
Department of Immigration and Citizenship
Published: Thursday 21 February 2008
Published

The objective of the audit was to assess whether selected regulatory agencies have cost recovery procedures and practices which comply with the Government's guidelines. To address this objective, the audit assessed the management of cost recovery against the following criteria:

  • regulatory agencies have clear and consistent cost recovery procedures to identify their activities and costs, and set fees and levies;
  • regulatory agencies have effectively implemented their cost recovery procedures;
  • regulatory agencies regularly monitor and review their cost recovery activities; and
  • regulatory agencies regularly report on their cost recovery.
Entity
NO-DEPTS-LISTED
Published: Thursday 14 February 2008
Published

The objective of this performance audit was to assess the effectiveness of the administration of grants made to the ARTC. The audit involved an examination of DOTARS' administration of the grant funding approved for, and paid to, the ARTC (in respect of both the grants paid for projects approved under legislation and the three special grants). It also involved consideration of the role of Finance and the Department of the Prime Minister and Cabinet (PM&C) in advising on the special grant funding and (in respect of Finance) the payment and reporting arrangements for the grants. The audit was conducted under Section 18 of the Auditor-General Act 1997.

Entity
Department of Infrastructure, Transport, Regional Development and Local Government
Published: Thursday 7 February 2008
Published

The objective of this audit was to assess and report on the administration of the regional delivery of NHT 2 and the NAP.

The scope of the audit encompassed both Environment and DAFF, including the Joint Team of staff from both departments working together under a common management structure for the delivery of both programs. The audit focused on:

  • the implementation of the regional delivery arrangements;
  • governance and financial management for regional delivery; and
  • monitoring, evaluation and reporting on the programs' performance.
Entity
Department of the Environment, Water, Heritage and the Arts; Department of Agriculture, Fisheries and Forestry
Published: Wednesday 23 January 2008
Published

The objective of the audit was to examine the accuracy of Medicare claims processing, including the adequacy and operation of relevant manual and system processes. The audit assessed the:

  • adequacy and operation of relevant manual and system controls used to support the reliable processing of Medicare claims, and
  • accuracy of the assessing and processing of Medicare claims, using Computer Aided Audit Techniques (CAATs).
Entity
Medicare Australia
Published: Tuesday 22 January 2008
Published

The current audit has focussed on Stage 2 of the Scheme. Its objective was to assess whether ACIS is being administered effectively by DIISR and, as relevant, by Customs. In particular, the audit examined the department's arrangements for:

  • assessing the eligibility of participants to receive duty credits;
  • calculating duty credits accurately and adhering to the funding limits for the Scheme;
  • checking the integrity of participants' claims, which are self-assessed;
  • accounting for the duty credits transferred to and used at Customs; and
  • measuring and reporting on the performance of ACIS.

The audit also followed up on whether the ANAO's previous recommendations have been addressed.

Entity
Department of Innovation, Industry, Science and Research; Australian Customs Service
Published: Thursday 20 December 2007
Published

This report complements the interim phase report, Audit Report No.51 2006–07 Interim Phase of the Audit of Financial Statements of General Government Sector Entities for the Year Ending 30 June 2007, and provides a summary of the final audit results of the audits of the financial statements of all Australian Government entities, including the Consolidated Financial Statements for the Australian Government.

Entity
NO-DEPTS-LISTED
Published: Wednesday 19 December 2007
Published

The overall objective of the audit was to assess the effectiveness of Refresh and, in particular:

  • the extent to which Centrelink has used the funds invested by the Government to develop its IT capability and realise the anticipated service delivery, financial and other benefits; and
  • how Centrelink's programme management approach and Refresh's oversight arrangements have contributed to the achievement of the outcomes of the programme.
Entity
Centrelink
Published: Friday 30 November 2007
Published

The objective of the audit was to examine the integrity of electronic records stored on the CSA's database—Cuba—and to report on the effectiveness of CSA's management of the data.

Entity
Department of Human Services; Child Support Agency
Published: Thursday 29 November 2007
Published

The objective of this follow-up audit is to assess the Tax Office's progress in implementing the recommendations of Audit Report No.59 2002–03, Administration of Australian Business Number Registrations, having regard to any changed circumstances, or new administrative issues, affecting the implementation of those recommendations.

 

Entity
Australian Taxation Office
Published: Thursday 15 November 2007
Published

The audit objective was to assess whether the Regional Partnerships Programme has been effectively managed by DOTARS, including the processes by which:

  • applications are sought, received and assessed;
  • Funding Agreements with grant recipients are developed and managed; and
  • the achievement of project and programme outcomes is monitored and assessed.
Entity
Department of Transport and Regional Services
Published: Thursday 1 November 2007
Published

This second audit report relating to SMSFs examines the effectiveness of the Tax Office's approach to managing SMSF compliance risks. Specifically the ANAO examined the processes the Tax Office uses to:

  • identify the risks relevant to SMSFs not complying with their obligations under the SISA, including members accessing their superannuation early;
  • mitigate SMSF compliance risks; and
  • administer fund wind-ups.
Entity
Australian Taxation Office
Published: Thursday 1 November 2007
Published

The objective of the audit was to assess the effectiveness of the Tax Office's compliance approach for high risk income tax refunds in the individuals and micro enterprises market segments. The audit examined three key areas:

  • management and organisational arrangements relating to high risk income tax refund processes;

  • processes and procedures for identifying high risk income tax refunds, and the processes and tools used to evaluate and verify taxpayers' entitlements to income tax refunds; and

  • information technology systems, processes and controls supporting the processing of income tax returns and refunds.

Entity
Australian Taxation Office
Published: Wednesday 31 October 2007
Published

The audit follows on from Audit Report No. 45 2004-2005, Management of Selected Defence Systems Program Offices, May 2005. That report is being considered by the JCPAA, as part of its current inquiry into Defence Financial Management and Equipment Acquisition at the Department of Defence and DMO.

Entity
Department of Defence; Defence Materiel Organisation
Published: Wednesday 17 October 2007
Published

The audit objective was to assess how four key departments: Education, Science and Training (DEST); Employment and Workplace Relations (DEWR); Families, Community Services and Indigenous Affairs (FaCSIA); and Health and Ageing (DoHA) are implementing the Government's policy objective for Indigenous service delivery.

Entity
NO-DEPTS-LISTED
Published: Thursday 4 October 2007
Published

The audit objective was to assess the effectiveness of DEST's administration of its role in Australian Apprenticeships. To achieve this, the ANAO assessed DEST's performance to determine if DEST:

  • monitored whether Australian Apprenticeships was achieving its objectives;
  • effectively managed the Australian Apprenticeships Incentives Programme; and
  • effectively managed its contracts with Australian Apprenticeships Centres.
Entity
Department of Education, Science and Training
Published: Wednesday 3 October 2007
Published

The objective of the audit was to determine whether the POI information recorded by Centrelink accords with relevant policy and thereby effectively supports informed decision-making regarding eligibility for the payment of various benefits to Centrelink customers

Entity
Centrelink; Department of Human Services
Published: Thursday 27 September 2007
Published

The audit objectives were to assess the appropriateness of the use of confidentiality provisions in Australian Government contracts and whether selected agencies had compiled Internet listings of contracts, as required by the Senate Order and agreed to by the Government.

Entity
Across Entities
Published: Wednesday 19 September 2007
Published

This annual report documents the performance of the Australian National Audit Office (ANAO) in the financial year ending on 30 June 2007. It includes highlights and areas of focus for the coming year; a forward by the Auditor-General; an overview of the report; a report on performance; details about management and accountability, and the financial statement for the year.

Published: Tuesday 11 September 2007
Published

The objective of this audit was to examine Australia's preparedness to respond to a human influenza pandemic and an outbreak of avian influenza in domestic poultry. The audit assessed:

  • the whole of government arrangements for an influenza pandemic;
  • action taken by DAFF to implement the recommendations from Exercise Eleusis, which tested the response arrangements for avian influenza;
  • DoHA's planning for, and execution of, Exercise Cumpston, which tested the preparedness and response to an influenza pandemic; and
  • the establishment, management and deployment arrangements of the National Medical Stockpile.
Entity
Department of Health and Ageing; Department of Agriculture, Fisheries and Forestry
Published: Thursday 16 August 2007
Published

The objective of this audit was to assess the progress made by DoHA and Medicare Australia (recommendation 3) in addressing the four recommendations from ANAO Audit Report No.50, 2000–01 designed to improve the administration and performance of NCSP.

Entity
Department of Health and Ageing
Published: Wednesday 8 August 2007
Published

The objective of this follow up audit was to examine Customs' implementation of the eight recommendations in the ANAO Report No.16 2004–05 and the two related recommendations from JCPAA Report 404. The audit has had regard to issues affecting the implementation of the recommendations and has taken into account changed circumstances and new administrative arrangements since the previous audit.

Entity
Australian Customs Service
Published: Thursday 19 July 2007
Published

The audit objective was to form an opinion on the effectiveness of DEST's planning, assessment, and Funding Agreements management for the Australian Technical Colleges programme. At the time of the audit fieldwork (prior to the 2007–08 Budget) the Government had announced the establishment of 21 of the then target of 25 colleges. After fieldwork was completed the Government announced its intention to fund an additional three colleges in three new regions.

The criteria for this audit were designed to test whether DEST's management of the programme complied with its plans, procedures and guidelines, with the Act, and better practices for grants administration. For these purposes, the ANAO focused on DEST's:

  • planning for the implementation of the programme;
  • assessment of proposals to establish and operate the colleges; and
  • management of the Funding Agreements.
Entity
Department of Education, Science and Training
Published: Wednesday 18 July 2007
Published

The objective of this audit is to examine DIAC's implementation of the nine recommendations made in the earlier audit. The audit has also taken into account changed circumstances since the original audit. These include a heightened security environment after 11 September 2001 and the results of other relevant ANAO performance audit and financial statement work. The audit also examined ETA decision-making processes to gain assurance about its robustness in a changing risk environment. This issue came to attention in recent audits of visa management processes.

Entity
Department of Immigration and Citizenship
Published: Tuesday 17 July 2007
Published

The objective of the audit was to assess the effectiveness of management of the procurement of a major, replacement capability for the Australian Defence Force (ADF) by the DMO, and Defence. The audit reviewed the initial capability requirements and approval process; analysed the acquisition agreements for elements of the project; and examined the interim through-life support arrangements being put in place to support the capability.

Entity
Department of Defence; Defence Materiel Organisation
Published: Friday 29 June 2007
Published

The objective of the audit is to examine and report on the efficiency and effectiveness of AFP's administration and management of its overseas deployments. The audit specifically examines two deployments and focuses on strategic and operational planning and logistics. The audit examines a planned, long-term overseas deployment (as part of the Participating Police Force (PPF) within the Regional Assistance Mission to Solomon Islands (RAMSI)) and a crisis-driven deployment in response to a specific event (Disaster Victim Identification (DVI) assistance to Thailand following the Indian Ocean Tsunamis of 26 December 2004).

Entity
Australian Federal Police
Published: Thursday 28 June 2007
Published

This is the first of two audit reports concerning the Tax Office's administration of SMSFs pursuant to the provisions of the Superannuation Industry (Supervision) Act 1993.
This audit report examines the efficiency and effectiveness of the Tax Office's approach to regulating and registering self managed superannuation funds. Specifically the ANAO examined the:

  • Environment in which SMSFs operate, including the Tax Office's regulatory roles and responsibilities;
  • Tax Office's governance of its SMSF regulatory role; and
  • Systems, processes and controls the Tax Office uses to register SMSFs, and enforce the lodgement of fund income tax and regulatory returns.
Entity
Australian Taxation Office
Published: Wednesday 27 June 2007
Published

This report presents the results of the interim phase of the 2006–07 financial statement audits of all portfolio departments and other major General Government Sector (GGS) agencies that collectively represent 95 per cent of total GGS revenues and expenses.

Entity
NO-DEPTS-LISTED
Published: Tuesday 26 June 2007
Published

The objective of the audit was to assess the effectiveness of procedures and processes used by DEST and the ATO to record HECS–HELP student loans. To achieve this, the ANAO assessed the performance of DEST and the ATO against three criteria as follows:

  • DEST monitored student contributions set by higher education providers for consistency with Australian Government policy;
  • DEST paid HECS–HELP advance payments to higher education providers based on sound estimates, and recorded, reconciled and reported these payments; and
  • the ATO has established procedures and processes to correctly record HECS–HELP loans against student tax records.
Entity
NO-DEPTS-LISTED
Published: Monday 25 June 2007
Published

The objective of the audit was to assess the management practices undertaken by APS agencies to achieve value for money and transparency in dealing with contracts for non-APS workers. The focus of the audit was on circumstances where agencies had a significant reliance on a non-APS workforce to assist in achieving their core functions. Regular reporting by agencies of expenditure on non-APS workers was outside the scope of this audit.

Entity
NO-DEPTS-LISTED
Published: Friday 22 June 2007
Published

The objective of this audit was to determine the extent to which selected agencies have implemented the two recommendations of the previous audit; and the appropriateness of advice provided by Finance and the ATO. To address this audit objective, the audit assessed:

  • the roles of Finance and the ATO in clarifying: the interaction of the PB and SG Act; the ongoing role of the PB Act; and mechanisms to monitor Australian Government organisations' compliance with the PB Act;
  • the extent to which Finance and the ATO have provided guidance and other support to assist Australian Government organisations manage and meet statutory superannuation obligations for eligible contractors; and
  • whether Australian Government organisations have managed and met statutory superannuation obligations for contractors in past and current contracts.
Entity
NO-DEPTS-LISTED
Published: Thursday 21 June 2007
Published

The objective of the audit was to assess the coordination of Australian Government assistance to Solomon Islands through RAMSI, including the establishment of objectives and an outcomes monitoring framework. In particular, the audit examined arrangements for: coordination between Australian Government agencies; strategic planning and risk management; measuring the effectiveness of RAMSI; and reporting to RAMSI's Australian stakeholders.

Entity
Department of Foreign Affairs and Trade; Australian Agency for International Development
Published: Wednesday 20 June 2007
Published

The objective of this audit was to assess the Department of Industry, Tourism and Resources' management of the Pharmaceuticals Partnerships Program. The audit focused on how the department:

  • promoted the Program and assessed applications for funding;
  • managed the funding agreements; and
  • managed the Program's governance arrangements.
Entity
NO-DEPTS-LISTED
Published: Tuesday 19 June 2007
Published

The objective of this performance audit was to assess the administration of the National Black Spot Programme. It was undertaken in a manner similar to the audit of the Roads to Recovery Programme. Specifically, the audit approach involved:

  • examination of DOTARS records and discussions with officers in DOTARS and four of the State road transport authorities responsible for administering the Programme;
  • analysis of project monitoring, reporting and payment arrangements; and
  • selecting a sample of 45 LGA areas across four States so that ANAO could examine projects delivered with Commonwealth funding.
Entity
NO-DEPTS-LISTED
Published: Thursday 14 June 2007
Published

The objective of the audit was to assess the effectiveness of the Tribunals' management of their operations. To this end, the audit examined whether the MRT and the RRT:

  • have achieved intended operational efficiencies from the introduction of common facilities, services and resourcing;
  • have established appropriate arrangements for governance, business planning and guidance of Members and staff, and for performance monitoring and reporting of Tribunal operations;
  • finalise cases within Tribunal time and productivity standards; and
  • provide applicants with services in accordance with service standards.

The audit covered Tribunal operations for review of visa decisions. The correctness of individual decisions was not assessed as part of the audit.

The audit focused particularly on developments in the Tribunals' management performance in the four year period from 2001–02 to 2004–05.

Entity
Migration Review Tribunal; Refugee Review Tribunal
Published: Wednesday 13 June 2007
Published

The objective of this audit was to evaluate whether selected Australian Government agencies were effectively managing security risks arising from the use of contractors. To address this objective, the audit evaluated relevant policies and practices in the audited agencies against a series of minimum requirements in the management of security issues in procurement and contracting activity. These minimum requirements were developed from the guidance and standards contained in the PSM and also from the ANAO's previous protective security audits.

The audit focused on two broad types of contracting arrangements: contracting of security functions; and contracting of any service or business function that requires, or which has the potential to require, contractors to access sensitive or security classified information.

The following Australian Government agencies were involved in this audit:

  • Australian Customs Service (Customs);
  • Commonwealth Superannuation Administration (ComSuper);
  • Department of Finance and Administration (Finance); and
  • Department of Foreign Affairs and Trade (DFAT).

In addition, the Attorney-General's Department, which is responsible for the maintenance of the PSM and for providing advice on contemporary protective security policies and practices, was consulted during the audit.

Entity
NO-DEPTS-LISTED
Published: Tuesday 12 June 2007
Published

The objective of the audit is to assess the effectiveness of the ATO's administration of debt collection. Micro-business debt is a particular focus of attention. The three key areas examined are:

  • strategies–especially the ATO's initiatives trialled in 2006;
  • infrastructure–the IT systems, people, policy and processes and risk management framework supporting the collection of debt; and
  • management and governance–planning, monitoring and reporting mechanisms and liaison with stakeholders.

The ANAO focused on the work of the campaigns area within the Debt Line, which has collection responsibility for 90 per cent of collectable debt cases and responsibility for other key, centralised functions such as reporting, quality assurance review, consistency and best practice, and the debt collection initiatives.

Entity
NO-DEPTS-LISTED
Published: Thursday 31 May 2007
Published

The objective of the audit was to assess the efficiency and the effectiveness of DEWR's administrative oversight for the WfD programme. The components of administration examined included whether:

  • the operation of the WfD programme was guided by sound business planning including risk assessment;
  • DEWR effectively and efficiently managed, monitored and reported the performance of CWCs in meeting contractual obligations;
  • adequate support was provided to DEWR contract managers and account managers to assist in the delivery of WfD outcomes;
  • there was evaluation of the performance of CWCs in delivering WfD objectives on behalf of the department;
  • DEWR measures the effectiveness of WfD against programme objectives; and
  • DEWR had implemented agreed recommendations from the previous WfD audit, where current and relevant.
Entity
NO-DEPTS-LISTED
Published: Wednesday 30 May 2007
Published

The previous audit made ten recommendations to improve Centrelink's review and appeals system. Centrelink agreed to all recommendations. The objective of this follow-up audit was to review Centrelink's progress in implementing the recommendations of Audit Report No.35, Centrelink's Review and Appeals System 2004-05.

Entity
Centrelink
Published: Thursday 24 May 2007
Published

The objectives of the audit were to assess:

  • whether FaCSIA has effectively administered the distribution of funding for the Local Answers, VSEG, Reconnect and Minor Capital Upgrade programmes, including promoting the relevant schemes to potential applicants, developing application forms, handling and appraising applications, selecting recipients and making grant announcements;
  • the pattern of approvals of grants to States/Territories and to electorates held by the Government and Opposition parties under the Local Answers and VSEG programmes; and
  • whether FaCSIA administered eight one-off grants to community organisations provided as a result of Government commitments during the 2004 Federal Election campaign in line with relevant legislation and guidelines.
Entity
NO-DEPTS-LISTED