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Performance audit (potential)
The Australian Taxation Office’s Client Identity Support Centre
Potential
Potential audit: 2024-25
Portfolio
Australian Taxation Office
Entity
Australian Taxation Office
Contact
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Activity
Service delivery
Sector
Taxation
This audit would assess the efficiency and effectiveness of the Australian Taxation Office’s (ATO’s) management of taxpayers involved in the ATO’s Client Identity Support Centre (CISC).
When an individual has had their identity compromised, the ATO through the CISC supports the taxpayer to continue to participate in the taxation and superannuation system with further safeguards around their ATO account, and monitoring processes over their tax records.
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Work program portfolio
This potential Performance audit is featured in 1 annual audit work program portfolio: