Service Delivery in Radio and Telecommunications

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Performance audit report

Auditor-General Report No. 4 of 1997–98

Published

Friday 17 October 1997

Portfolio

Communications, Information Technology and the Arts

Entity

Australian Telecommunications Authority (AUSTEL); Spectrum Management Agency

Sector

Arts

Communications

The objective of the audit was to review AUSTEL and the Spectrum Management Agency's approaches to service delivery against recognised good practice and to identify opportunities for the new Australian Communications Authority to adopt the relevant features of these approaches in its service delivery.