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Auditor-General Report No. 37 of 2002–03
Passport Services
Published
Thursday 3 April 2003
Portfolio
Foreign Affairs
Entity
Department of Foreign Affairs and Trade
Sector
Foreign Affairs
Trade
The objective of this audit was to assess whether DFAT had effective processes for issuing passports in Australia. In particular, the audit focussed on whether DFAT had effective strategies for managing passport services; provided quality client service; and had effective and secure processes for passport issue to entitled persons.