Monitoring of Industry Development Commitments under the IT Outsourcing Initiative

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Performance audit report

Auditor-General Report No. 36 of 2002–03

Monitoring of Industry Development Commitments under the IT Outsourcing Initiative

Published

Tuesday 1 April 2003

Portfolio

Communications, Information Technology and the Arts

Entity

Department of Communications, Information Technology and the Arts

Sector

Arts

Communications

The objective of the performance audit was to review the progress in the delivery of contractual commitments for Industry Development (ID) for the five contracts awarded under the IT Outsourcing Initiative. In particular, the audit examined the effectiveness of the monitoring by DCITA of achievement against contractual commitments for ID; assessed the impact of changes to the IT outsourcing environment on the management and monitoring of ongoing ID obligations; and identified practices that have improved administrative arrangements.