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Auditor-General Report No. 35 of 2000–01
Family and Community Services' Oversight of Centrelink's Assesment of New Claims for the Age Pension
Published
Thursday 17 May 2001
Portfolio
Families, Community Services and Indigenous Affairs
Entity
Department of Family and Community Services
Sector
Social Services
The objective of the audit was to assess whether FaCS had established effective business arrangements with Centrelink to help ensure that new claims for Age Pension were properly assessed in accordance with the Social Security Law and the Guide to the Social Security Law. In the context of the audit objective, the primary issues examined were whether FaCS had:
- established an appropriate business framework;
- adopted an appropriate risk management approach;
- appropriately monitored and evaluated performance; and
- provided relevant business support to Centrelink.