Planning and Monitoring for Cost Effective Service Delivery- Staffing and Funding Arrangements

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Performance audit report

Auditor-General Report No. 43 of 1999–2000

Planning and Monitoring for Cost Effective Service Delivery- Staffing and Funding Arrangements

Published

Thursday 11 May 2000

Portfolio

Finance

Entity

Centrelink

Sector

Centrelink

Finance

The objective of the audit was to determine whether Centrelink's planning, monitoring and costing arrangements provide a sound basis to underpin its delivery of quality, cost effective customer services.